Privacy Policy

Last Updated: June 14, 2026

Welcome to KotliWale ("App", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

1. Information You Provide

• Full Name
• Username
• Email Address
• Phone Number
• Profile Picture
• Messages and Chat Content
• User Generated Content
• Customer Support Communications

2. Device Information

• Device Model
• Operating System Version
• Device Identifiers
• Mobile Network Information
• Application Version
• Language Preferences

3. Log Information

• Login Dates and Times
• IP Address
• Error Logs
• Usage Logs
• Crash Reports

4. Media Files

If you choose to upload media through the App, we may collect photos, videos, audio recordings, and other files selected by you.

Permissions Used by the App

Camera Permission

• Capture photos
• Record videos
• Scan QR codes (if applicable)

Storage / Photos Permission

• Select images and videos
• Upload media content
• Save downloaded files

Microphone Permission

• Record audio messages
• Support voice and video communication

Notification Permission

• Receive app notifications
• Receive message alerts and updates

Contacts Permission (Optional)

If enabled by you, the App may access selected contacts solely to help you connect with people you know. We do not access or collect contacts without your permission.

How We Use Your Information

• Create and manage user accounts
• Provide app functionality
• Enable messaging and communication
• Process user requests
• Improve app performance
• Detect fraud and abuse
• Provide customer support
• Comply with legal obligations

Sharing of Information

We do not sell your personal information.

Service Providers

We may share information with trusted third-party providers that help operate our services.

Legal Requirements

We may disclose information if required by law, court order, or government authorities.

Business Transfers

Information may be transferred in connection with a merger, acquisition, or sale of business assets.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We implement appropriate technical and organizational security measures including:

• SSL/HTTPS Encryption
• Secure Server Infrastructure
• Authentication Controls
• Restricted Data Access

However, no electronic storage method is completely secure.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from children.

Your Rights

• Access your information
• Correct inaccurate data
• Request account deletion
• Request a copy of your data
• Withdraw consent where applicable

Third-Party Services

The App may integrate with third-party services such as:

• Google Sign-In
• Apple Sign-In
• Firebase Services
• Payment Gateways
• Analytics Providers

Data Safety Disclosure

Data Type	Purpose
Email Address	Account Management
Name	Profile Creation
Phone Number	Authentication & Communication
Photos / Videos	User Content
Device Information	App Functionality
App Activity	Analytics & Improvements
Crash Logs	Diagnostics

International Data Transfers

Your information may be stored and processed on servers located in different countries. By using the App, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

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